Please can some one tell me, when writing/emailing a District Councillor or A County Councillor? How long it should take to respond via Email?
If they are on holiday are not on duty should they have an Out Of Office On. Especially if they are using the County or District council email address to correspond. (Hence people are writing to them electronically as Constituent (Customer) that may require a response or at least an acknowledgement of receipt.
After 3 weeks of not getting any type of reply. Is it acceptable?
NO RESPONSE at all.
Out Of Office, Or automated response Is perfectly acceptable?
In Business it is acceptable to get an Out Of Office or an automated reply saying your query has been received. Xyz will happen next. Or Xyz is on holiday/away from the office.
Stony quietness in my personal opinion is not acceptable.
Perhaps a bit of Netquiett should be taught to all those that have a CC or DC email address for official business. If the Officers of the Council can do it so can those representing Towns and Villages and Residents of Warwickshire,
Thank You Rant Over
Perhaps a bit of Netquiett should be taught to all those that have a CC or DC email address for official business. If the Officers of the Council can do it so can those representing Towns and Villages and Residents of Warwickshire,
Thank You Rant Over