I remembered Police Chat this afternoon where the topic was Communication.
It seems there is either not enough communication or so much communication coming from so many directions nobody knows anything any more.
I think communication is important in all walks of life and depending on who is communicating depends on what tools should be used and how it should be done.
To much communication can confuse and to little leaves one feeling alienated.
Then of course there is the finding a trustworthy tool to communicate by. As we all dip in and out of
It seems there is either not enough communication or so much communication coming from so many directions nobody knows anything any more.
I think communication is important in all walks of life and depending on who is communicating depends on what tools should be used and how it should be done.
To much communication can confuse and to little leaves one feeling alienated.
Then of course there is the finding a trustworthy tool to communicate by. As we all dip in and out of
- Blogs
- Websites
To name but a few
As I watched the Tweet session develop these questions were asked
Q1 Should we invest time and money in detailed evaluation of communication activity?
Well of course it should be evaluated other wise no one can say if it is successful or not or whether it is worth doing or not. If its not worth doing Police are wasting time and effort. If it is worth doing Police may not be making the most of it.
Q2. If we do evaluate, what measure should be considered?
I find this question so simple to answer The Police Force in simple terms is there to
1. Prevent Crime
2. To solve Crime
The answer therefore is to measure How many crimes were prevented and How many crimes were solved as a direct result of which ever communication method is used (List Above)
Q3 Should the work be carried out by independent experts or by those working in communication?
I have had a change of heart on this originally I said independent experts + Police. I now think it should be done in the first instance by those implementing the communication at local level.
Q4 How can the whole police organisation make better use of communication evaluation?
Oh er well
1. All start using the same method of communication (Pre requisite)
2. All measure the same outcomes
- Is it directly responsible for Preventing a crime
- Is it directly responsible for solving a crime
Same measurements Nationwide